Customer Testimonials

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Google May 26, 2017
 

Wow! Excellent service team thank you very much

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Google May 25, 2017
 

Anthony and the team at the service department always provides an outstanding service to me and my 4Runner. I'm very please with all the attention to details from Anthony Mejias, he always go above and beyond. Thank you!

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Google May 25, 2017
 

Had an easy experience buying a used car here. They were willing to negotiate, and Emmanuel got us the price we wanted. His sense of humor also helped through the process. I am extremely satisfied with my experience! About a week after buying the car, I saw my car was leaking a little oil. I went back to Toyota and they found a faulty gasket and replaced it for free! Excellent customer service! I could not be more pleased with the quality of service they provide to their customers. Keep doing what you're doing!

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Cars May 25, 2017
 

Christian was great! Thanks so much! See you in 5000 more miles!

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Facebook May 24, 2017
 

The most cleanest dealer that I'd ever been,Staffs are the most efficient and accomodating , The waiting room waaala loaded!! The service better than best , You can't ask for more , Keep it up guys, kudos

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Facebook May 24, 2017
 

Had an easy experience buying a used car here. They were willing to negotiate, and Emmanuel got us the price we wanted. His sense of humor also helped through the process. I am extremely satisfied with my experience! About a week after buying the car, I saw my car was leaking a little oil. I went back to Toyota and they found a faulty gasket and replaced it for free! Excellent customer service! I could not be more pleased with the quality of service they provide to their customers. Keep doing what you're doing!

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DealerRater May 23, 2017
 

I drive approximately 40 miles to come to this dealership when I need something done, because it is by far the best. Foolishly, I once took our 2008 Yaris to the North Side Chicago location, a different dealer, and was extremely disappointed when they attempted to up sell me during a routine oil change, ONLY TWO WEEKS after we had our 90,000 mile maintenance done at Schaumburg Toyota. This was no fault of Schaumburg Toyota, as they went above and beyond during this huge maintenance work, but is a testament that when you find a great dealer and service center, stick with them and support their business. I can say unequivocally that we will only bring our car into the Schaumburg Toyota dealer for servicing, because they are quick, knowledgeable and trustworthy - which is extremely important to me, as my fiancé and I don't know vehicle maintenance all that well.

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Google May 23, 2017
 
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Edmunds May 22, 2017
 

Great Customer Service - I made an appointment to bring my 2017 Highlander to have a dent repaired that was covered under a warranty I purchased. I was originally told no one was available to do repair even though I had appointment. I spoke to Mike Krueger, Service Manager, and he resolved the issue and the dent was repaired. Thanks to Mike's efforts what was potentially going to be a bad experience was turned into a great experience. Mike was very knowledgeable and professional.

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Google May 22, 2017
 

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