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Customer Testimonials
Mike the Service Manager great person to do buisness with the other Toyota dealership said the coulld not Mike said I can, Thank you Mike
Great customer service every time I need service for my auto. Always courteous and informative to help me make decisions about my service needs.
I changed the oil, everything was done within 30 minutes, and my car was washed at the end of the process, I really appreciate it.
Outstanding service and customer support. We know we can always count on this dealership for top-notch quality and care.
Service was awesome....ready when they told me it would be. Would highly recommend them.
Great People to do business for my body shop.
Always kind and considerate. Service department asks questions and gives choices and advice on next steps. Thank you
Brutal!! Un lugar genial para estrenar carro!! Buena atención muy limpio, la zona de Star es muy agradable y confortable
Overall a great experience for our first service with our vehicle that we purchased from this dealer.
I dud took my car for a fuel pump recall
Helpful parts department
Prompt, courteous reliable people to take care of my service needs. Can’t ask for more
I have complete confidence in Schaumburg Toyota's Service Department staff. I've purchased 3 cars from this dealership and I intend to purchase again in the future. Service is excellent and the staff listens to me. I appreciate their professionalism.
Ordered the 4runner on the phone it was easy. When it came in, we were in and out in a hour. They are much better than our local dealer. WORTH THE 45 MILE DRIVE!
Everyone was friendly and efficient.
I had a short in one of my taillights. Twenty minutes later it was fixed
Service personnel very efficient. Customers are informed of needed maintenance, estimated cost & estimated wait time. Workmanship always satisfactory without need to return for unresolved issue. Bought new 2010 RAV 4 here 12 yrs ago & continue to return for regular servicing. Very satisfied over the years.
Sales team did a great job getting the car I ordered deliver on time. Eric, my sales person was great. I’ll give them 5 star, even though the finance manager made up misinformation about the warranty to sell me extended warranty. His “facts” were clearly untrue. But, I guess that’s his job.
I had the pleasure of working with Steve Kreuger. He was respectful, polite and made sure he address all my needs. I definitely recommend Working with steve with all your service needs
I bought 3rd car from Schaumburg Toyota without any hassle, i had great and fast service, Sale Person, Grant run my credit and brought all docs that shows how much gonna be my payments. We agreed and i bought my car.
Schuamburg Toyota was the only dealership that could provide the vehicle I was looking for. The salesmen are all so helpful too. This was my second purchase from Schaumburg. I would definitely do business with them again.
I received friendly, efficient service from the Service Dept. staff. I have purchased my last 2 vehicles from Schaumburg Toyota and have been very satisfied with the cars and the service provided over the years. Thank you.
Excelente servicio ! Íbamos a ver y terminamos comprando 😂 gracias A Daniel por su buena atención y al señor de contratos súper amable! Familia Luzardo
I recently purchased a Toyota Certified 2017 Land Cruiser from Schaumburg Toyota online. I had been looking to upgrade from my 2013 Land Cruiser. This was the easiest transaction I have ever had purchasing a car. I live in Houston, Texas and flew up to Chicago and took a shuttle to Schaumburg, IL. The next morning Darek picked me up from my hotel and drove me to the dealership. I had my bank send the money via wire transfer and it was just a matter of signing the paperwork and I was out the door. Darek and Robert were very courteous and ...
We bought a used Prius last week, and our salesman was Darek Gniadek. Darek was knowledgeable, friendly and efficient. He went over and above to make sure we were taken care of. Our son is a manager at a car dealership, so we are aware of what some businesses try to pull with their customers. This makes us cautious about car dealerships and sales people, but the guys at Schaumburg Toyota seemed honest and transparent and didn't hit us with any extra charges. Robert Jacob, the finance manager, was also very nice, helpful, and competent. We would purchase from ...
Super friendly, courteous, and professional.
Overall good service and didn'thave to wait long. Thanks for great service as usual.
The team at Schaumburg Toyota was incredible from the beginning. Obviously we are in a seller’s market right now, and there’s little financial incentive to treat customers with respect. Despite that, every step of the way was smooth and pain free. Negotiating a deal was very fair and honest. While my vehicle was being manufactured the team was patient with my inquiries and kept me in the loop. When my vehicle arrived, the purchase process was a breeze. No high-pressure sales tactics, no gotchas, just fairness and respect. Really incredible team, from the business office, sales, to finance.
Excellent Service as usual.
I was very pleased with the service I received, both from EZ Ortega and The Mechanics who did the service. I had looked into the routine of what it will take to do the service and the figure I had was what I was quoted,,,, Great Job to all!!!!!! The fact is, in order to replace the Spark plugs… lifting engine up about 3 inches, which involves loosening the engine mounts… no way I would have done it… most people would quiver at the cost and time.. it takes.. Schaumburg Toyata gets my upmost respect and highly Value them and Certainly ...
Something special in showroom. Custom trike.
I have been a loyal customer here for years and the service is truly excellent! They explain everything before, during and after services have been completed. Ezequiel is a joy to work with. A++ on customer service! He makes you feel like this is a place I can truly trust with my vehicle.
Per usual Schaumburg Toyota didn't disappoint! Always very professional & Bart explained why I needed service on my brakes & gave me a quote applying all discounts available. I was offered a loaner but decided to wait & the brake repair was completed in the time frame I was given. The facility was clean & comfortable. I was offered coffee or water by Jerry who sold me my RAV4 7 yrs. ago. He's always friendly & nice to chat with when I come in for service. Auto service isn't my favorite thing to do but Schaumburg Toyota makes ...
Joe Shoemaker made the whole experience from purchasing process To maintenance great!!! Everything was fantastic
Always excellent work. The staff is amazing. Always looking out what’s best for the customer. Steve was amazing like always. Please thank him for me
I dont mind getting my car serviced add Schaumburg Toyota because I can get work done in there great waiting area that they have for guests
Daniel was outstanding - extremely knowledgeable about the vehicles we were interested in, and about the process of getting our car. We had to pre-order, and everything went exactly as he described, right down to the delivery date. We went back to Schaumburg Toyota because they have the best selection (our 2nd purchase there), and apparently the best ability to get new cars from the factory. We feel very lucky to have gotten the new vehicle we wanted in a timely fashion, given the present shortages.
Fast service, good coffee, nice stuff. Recommend.
Schaumburg Toyota is always great with service. I enjoy going there.
excellent all the way around
Grant answered all my questions, was very patient and accommodating, found the type of used car I needed, helped me to get through paperwork quickly and easily..
Nicholas was awesome! Breon has been great in the past, too! This was our fourth or fifth purchase from this dealership, and we bring our vehicles here for service, too.
Had a fantastic experience here. Derek sold me a preowned Toyota Tundra, told me what history he knew on the car, presented all paper work showing the cars history and repairs done to it and I didn’t feel pressured during this experience at all. When it came down to doing paper work and finances Derek made sure to update me during the entire process as to what was going on when I was waiting to ease my sense of wonder. I was from out of town and knew nobody from this dealership I would highly recommend anyone looking to ...
The employees are always very nice , the waiting area is clean and hospitable with a coffee machine and lounge chairs to make the wait a little better. I've never had to wait very long, they're quick and most importantly they have never been super pushy about their recommendations for the car .
The whole process of completing the purchase went down in a very professional way. This days it's sometimes almost impossible to buy a brand new hybrid car, especially VENZA. Car manufacturers all over the world suffer from a severe supply shortage of electronic chips, halting productions. I believe I was lucky trying to buy my VENZA at Schaumburg Toyota. Thanks to the actions of sales specialist, Mr. Jim Baranowski I drive a brand new VENZA. The best car I ever had. Thank you Schaumburg Toyota.
Fast delivery, excellent quality!
Excellent and prompt service.
The dealership is great! I will keep coming back for all my service. I would recommend to friends and family. Scott Parsons is the Best!!!
They were fast, polite and efficient!! Love my Toyota! God Bless! Alway feel safer in my car when I leave! A A A A A
Quickly received what I ordered and it fit exactly.
I am a new customer to Toyota and the Schaumburg dealership. All of my experience to date has been pleasant and helpful. In particular, my extremely knowledgeable sales representative Darek Gniadek really listened to my car needs and wants and found a terrific automobile... the same day... even in this challenging car market and after multiple trips to other Toyota dealerships. I highly recommend Darek and the rest of the team for low pressure, reasonable negotiation and high quality customer service.
Super fast service!
Our visit was a recall of the feul pump. We were contacted and during that call, an appointment was arranged. The service that day was very efficient. Everyone we had contact with was helpful and informative.
Always fast, always amazing service, always left with a smile on my face.
Patrick Jost made the checking in easygoing. Explained my concerns because of upcoming road trip. Patrick said the car safety features would be checked. After a period of time Patrick personally gave an update. Recommended suggestions are appreciated and approval. Thank you
I received excellent service at Schaumburg Toyota. Clean waiting areas and restrooms.
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